Comarch Factoring Platform is a cutting-edge, web-based solution designed to deliver end-to-end transaction processing for banks and factoring companies.
It integrates a dedicated tool for customer service, an advanced settlement engine, and multichannel access to factoring services. The platform’s design allows for full customization, ensuring that business processes can be tailored to meet specific client needs.
Comarch Factoring Platform is a cutting-edge, web-based solution designed to deliver end-to-end transaction processing for banks and factoring companies.
It integrates a dedicated tool for customer service, an advanced settlement engine, and multichannel access to factoring services. The platform’s design allows for full customization, ensuring that business processes can be tailored to meet specific client needs.
Comarch Factoring Platform is developed using an agile, iterative process that emphasizes collaboration with clients. This process includes workshops to exchange knowledge between the client, product owner, analysts, and production team. Usability tests, involving end clients, are conducted to quickly validate design hypotheses, ensuring the platform is both efficient and user-friendly.
a) Modular System Structure Based on Microservices
The platform’s architecture is based on microservices rather than a monolithic structure. This modern approach allows for continuous improvement and easier adaptation to market needs. Upgrading individual microservices does not impact the availability of others, enabling seamless updates without disrupting end customers.
Comarch Factoring Platform’s modular design ensures flexibility in project scope, allowing for quick commercial roll-out of standard factoring processes with the option to extend functionality in the future.
b) Enthusiastically Received Customer Interface
We believe that great product design results from collaboration across all stakeholders. The new Front Office, currently used by BNP Paribas Faktoring, exemplifies this philosophy. In a 2021 customer satisfaction survey, 92% of users rated the Front Office’s functionality and design as “high” or “very high,” a significant improvement from 42% in 2020.
c) Automation to Free Up Time for Factoring Staff
Our goal is to simplify the daily tasks of factoring staff by automating time-consuming activities such as contract generation, parameterization, and system entry. Key features include:
Founded in 1993 in Kraków, Poland, Comarch prides itself on being one of the leading software houses in Europe, with over 6,500 employees worldwide (2023) and thousands of successful projects carried out for the largest international brands.
With many years of experience in the industry, Comarch Financial Services, a business sector within the Comarch Capital Group, specializes in developing sophisticated software and IT systems for major financial institutions in banking, insurance and capital markets.
Our expertise has gained worldwide recognition and a significant portfolio of clients among
insurers, banks, mutual and pension funds, brokerage houses and asset management
companies in more than 30 countries.