In this interview, Olena Gryniuk speaks with Pieter Clissen, Sales Manager at Aurify, about how the company helps factoring providers bridge the gap between financial institutions and technology vendors—ensuring seamless integration and operational excellence. They also discuss Aurify as an organisation and share insights on the current state of the factoring industry.
Olena Gryniuk: Where is your team located, and in which countries do you currently deliver your services?
Pieter Clissen: We support clients throughout the UK and Europe, with our team of 55 domain experts strategically spread across the continent. Thanks to this broad European presence, we have gained deep insights into the various local flavors and country specific requirements related to factoring.
We also have our dedicated hub in Vietnam, that allows us to offer cost-efficient, managed services that are specifically tailored to factoring operations—but still wrapped in deep European expertise.
OG: You mentioned an offshore hub in Vietnam. How does this model benefit your European clients specifically?
PC: Our offshore hub allows us to offer flexible managed services specifically designed for factoring operations. Rather than simply augmenting staff, we can actively support and strengthen operational activities, effectively relieving the processing burden on internal teams of the factoring institutions. This seamless delivery model allows major banks and financial institutions to optimize their resources for core strategic initiatives, relying on our deep experience to manage critical operations with superior efficiency and above all a competitive cost structure.
OG: Which factoring software providers or technology partners do you collaborate with?
PC: We have built up our expertise in multiple leading factoring SaaS platform providers, and some proprietary receivable finance systems as well. Together we help clients unlock the full potential of the platform, ensuring faster implementations and optimized lending operations. Beyond this specific platform, our comprehensive factoring expertise of course allows us to bridge the gap between financial institutions and any technology vendor, ensuring seamless integration and operational excellence. Regarding technology partners, we are also a dedicated Google Partner, though our expertise extends deeply into other major hyperscalers like AWS. We leverage these powerful platforms to engineer bespoke, highly secure and compliant cloud solutions tailored to the specific regulatory and operational needs of financial institutions.
OG: What key challenges are factoring companies facing during a new implementation, and how does Aurify help organizations address and overcome these issues?
PC: Aurify consulting services span platform assessments, program and change management, system design and configuration, complex migrations and integrations, release upgrades, as well as running end-to-end platform operations and business reporting for its clients. Our experience learns that factoring companies face critical hurdles including complex data migrations or system upgrades, a lack of expertise in factoring system life cycle management, and poor change management. Aurify addresses these challenges by delivering tailored strategic roadmaps grounded in deep analysis and years of factoring experience. This approach ensures technical implementations align with business goals, prioritizes data integrity during migration, and drives user adoption through dedicated change management. Last but not least, a significant and growing challenge is also the complexity of platform cloud adoption, ensuring a modern and 100% secure environment and ongoing compliance in a tightening regulatory environment.
OG: Indeed some factoring companies are hesitant to move to the cloud. What represents the biggest opportunity for them in making this shift now?
PC: The biggest opportunity lies in agility and future-proofing. Moving to a hosted cloud solution allows factoring companies to scale resources instantly and integrate with modern API-based ecosystems that legacy on-premise systems simply cannot.
Cloud adoption enables real-time data synchronization—significantly reducing, or even eliminating, manual tasks like time-consuming month-end reconciliations. It is the most effective way to ensure your security posture through enhanced security and compliance (such as ISO standards and DORA) while optimizing costs through a pay-per-use structure.
We help clients overcome their hesitation by building a clear, step-by-step tailored roadmap towards the cloud. With years of experience in cloud adoption, we de-risk the cloud migration process, transforming your factoring infrastructure into a modern, efficient and future proof environment.
OG: To wrap up, looking at the converging pressures of operational efficiency and strict digital regulations, how would you summarize Aurify’s unique value proposition to the market?
PC: Ultimately, we operate as a ’boutique expert,’ supporting factoring companies through a unique blend of deep industry knowledge and technical expertise. As our foundation is built on two core competencies – Factoring Operations Support and Secure & Compliant Cloud Expertise – we have both the functional and technical authority to guide financial institutions through complex factor platform migrations, digital transformations while ensuring compliance with many of today’s directives and regulations, like ISO 27001, DORA and NIS2.”
About Aurify
Aurify is headquartered in Belgium with nearshore delivery services across Europe and an offshore hub in Ho Chi Minh, Vietnam. They have been delivering for more than 20 years business and IT expert consulting in the factoring operations space with a team of seasoned professionals. Aurify combines this indepth receivables finance expertise with custom cloud solutions and strategic offshore operations to deliver specialized support for European factoring institutions.
